VW, Dieselgate, and our family’s endless quest for resolution and restitution

Hello, we are the Sieberts, a family of four experiencing unending delays with the VW emissions scandal court-ordered buyback. We are tired from walking and drained of funds from paying for alternative transport until VW honors our buyback contract, which was approved last fall. We first requested a resolutionfrom VW late 2015. VW denied our request. A US Federal court-ordered buyback was finalized in October of 2016 and our personal buyback application approved by VW in October of 2016 with a tentative buyback date of November 2016. We are still waiting.

(This video contains an audio recording of a phone conversation between Cherie and Claus Siebert and a VW buyback claims supervisor.)

Please visit the crowdfunding page created for us by concerned friends –

Sometimes, even when you follow all the rules and do everything “they” tell you to do, things don’t work out the way they were supposed to. That’s what’s been happening to the Siebert family. Like so many, they were working hard and just making ends meet until seven months ago, when Volkswagen pulled the rug out from them.

The family vehicle was a part of the VW “Dieselgate” emissions scandal, immediately devalued to less than the loan on it the moment the story broke, and eligible for the much-publicized buyback program established in the court settlement. The initial buyback date was November, 2016. (The family must continue to make payments on the vehicle until the buyback is complete.)

But there was a maddening, nearly Orwellian catch. Even though VW is headquartered in Germany, its representatives insisted the company would not accept the vehicle for where they now live, in Austria. NO–they would need to pay to ship the car back to where they bought it, in North America. So they scraped together their last savings–$2,500–and shipped the vehicle in March, 2017.

It is now nearly July, and the car still has not been accepted. In fact, VW continues to stonewall and delay. Meanwhile, the Sieberts’ finances have been drained to the breaking point by the expenses associated with not having a vehicle to get Claus to and from work 45 miles away from home. And without a means of transportation, the family’s plans to sell handmade jewelry at regional markets during the summer months is on indefinite hold, limiting their ability to make additional income.

Cherie says:
“Honestly, all of our financial stress now is because of VW, and has been for months. We’ve spent hundreds of Euro every month on expenses to compensate for not having a car – hotels and rental cars for Claus to make 6AM shifts too early for public transport, car rentals for Children’s doctor appointments and school events. We were on the edge but ok before VW canceled the last appointment but now we are not able to make ends meet because of transport expenses.

One night Claus left at 8PM and took the train to his work city of Klagenfurt, and then rode his bike to work, arriving at 2:30 AM, where he waited at a nearby outdoor bus stop until his shift started at 6AM. He realized it wasn’t safe or a good idea to be out at that time of night on a bike, but there was no money for a hotel or a rental car that night.”

Until VW does the right thing, the Siebert Family could use your help so they can purchase food and cover other basic needs.

Please take a moment and donate. Any amount is appreciated and can help this family!

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